Frequently
Asked
Questions

What is Immutably?

Immutably is the smarter, simpler way to protect your data—wherever it lives. Built for today’s hybrid world, Immutably delivers Backup-as-a-Service that covers everything from SaaS apps like Microsoft 365 and Google Workspace to public clouds, private clouds, and on-prem systems. No agents, no hassle—just a single, unified platform that sets up in minutes and scales with your business.

With Immutably, your backups are always immutable, air-gapped, and fully encrypted, so you can rest easy knowing your data is safe from ransomware, outages, and accidental loss. Add in powerful visualization tools to spot risks before they become problems, and you’ve got more than backup—you’ve got true cyber resilience. Whether you’re a fast-growing startup or a global enterprise, Immutably is your safety net, compliance partner, and recovery lifeline all rolled into one.

  • Legacy vendors are finding it difficult to retro-fit modern workloads, and legacy backup vendors are not immutable by design. Immutably partners some of the most successful software and hardware in the modern industry to combat these problems effectively and more cost-efficient.

  • Immutably is designed for infrastructure across all organisations, specifically targeting those wishing to do more for less, and better! With the Immutably partnership, the software is trusted by over 4,600 organisations globally, and the hardware is trusted by over 10,000 organisations globally.

  • All backups must be immutable to protect organisations from ransom attacks! The only way to truly recover from that is to go to your last good backup, and you can’t have a last good backup without immutability.

  • Yes! Our hardware goes up to 30PB in a single rack, allowing for masses of scalability as your company grows.

  • The simple answer is yes. Immutably uses the HYCU discovery tool which automatically finds and shows applications, VMs, databases, and other data sources across cloud and on-premises environments, so you know what may or may not be backed up.

  • Immutably is immutable by design! We have had extensive penetration testing and vulnerability testing completed without breach. We are an unchangeable and reliable backup solution suitable for all organisations.

  • Go to your last successful backup, and restore! It really is that simple.

  • Nearly every deployment that we do is replacing an existing backup solution. This is due to our focus on immutability and reliability, allowing our customers to trust us as their soul backup solution.

  • We’d love to work with you! Please reach out to us here