Frequently
Asked
Questions

What is Immutably?

Immutably is the smarter, simpler way to protect your data—wherever it lives. Built for today’s hybrid world, Immutably delivers Backup-as-a-Service that covers everything from SaaS apps like Microsoft 365 and Google Workspace to public clouds, private clouds, and on-prem systems. No agents, no hassle—just a single, unified platform that sets up in minutes and scales with your business.

With Immutably, your backups are always immutable, air-gapped, and fully encrypted, so you can rest easy knowing your data is safe from ransomware, outages, and accidental loss. Add in powerful visualization tools to spot risks before they become problems, and you’ve got more than backup—you’ve got true cyber resilience. Whether you’re a fast-growing startup or a global enterprise, Immutably is your safety net, compliance partner, and recovery lifeline all rolled into one.

  • Immutably is a SaaS-based Backup as a Service (BaaS) provider that helps businesses back up, store, and recover their data—whether it’s on-prem, in the cloud, or in SaaS apps—all through a unified, easy-to-use platform.

  • Immutably offers flexible pricing options tailored to what you need to protect—from SaaS apps to hybrid/cloud workloads to AI databases and DBaaS. You can request a quote to see what fits your stack.

  • Immutably brings strong compliance support (like STIG, ISO 27001, PCI, HIPAA, GDPR, FIPS, FedRAMP), immutable and air-gapped backups, end-to-end encryption, RBAC, MFA, and SSO features—so your data stays secure and audit-ready.

  • Yep—it’s agentless, zero installations needed (no agent, plug-ins, or bulky software). Most deployments happen in minutes, and you can manage everything from a unified dashboard.

  • Immutably shines in:

    • Backup and disaster recovery

    • Data migration & mobility across environments

    • Hybrid & multi-cloud orchestration

    • Ransomware protection

    • Security & compliance (GDPR, HIPAA, PCI, DORA, etc.)

  • Immutably supports a huge range—everything from SaaS platforms like Microsoft 365, Google Workspace, Atlassian Cloud, Salesforce, Box, GitHub, Okta, to public clouds (AWS, Azure, GCP), private clouds, VMs, apps, databases (Oracle, SQL, SAP HANA), and even hybrid/multi-cloud environments.

  • They’ve got a tool called R-Shield—purpose-built to strengthen cyber resilience across your SaaS, cloud, and on-prem environments. It’s all about protecting your data from threats like ransomware more robustly.

  • R-Graph visualizes your full data estate in minutes, spotlighting gaps and vulnerabilities so you can fix them fast. Think of it as a friendly data radar for your backup strategy.

  • Immutably’s “Total Data Protection Platform” lets you safeguard all your data (SaaS, cloud, on-prem) with just one click, thanks to deep native API integrations—no clunky bolt-ons required.

  • Absolutely! On May 20, 2025, Immutably launched what they call the industry’s first backup for Microsoft 365 and cloud services that gives you 100% data control and improved storage efficiency, via native integration with Dell PowerProtect Data Domain.